Privacy Policy

1.0 Privacy Policy

We are committed to protecting our visitors' and/or user’s privacy and we will not collect any personal information about you as a visitor and/or user unless you provide it voluntarily.

We are committed to comply with the principles and requirements as provided and pursuant to the General Data Protection Regulation (EU) 2016/679 (hereinafter GDPR) and the Data Protection Act (Cap 586 of the Laws of Malta). We have a legal duty to respect and protect any personal information we collect from you and will abide by such duty. We take all safeguards necessary to prevent unauthorised access and we do not pass on your details collected from you as a visitor and/or user to any third party, unless you give us your consent to do so, or as authorised by law.

Before and/or at the time of collecting of personal information of the visitor and/or user, we shall identify the purposes for which such information is being collected.

We will collect and use personal information solely for fulfilling those purposes specified by us and/or for other ancillary purposes (including as required by law) relevant to providing the service you requested – in any other case, we will request to obtain the consent of the visitor and/or user concerned.

We will only store your personal information for the length of time required for the purpose for which it is collected.

If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the "Privacy Policy" page any time you access our web site so as to be aware of any changes which may occur from time to time.

Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated.

2.0 Personal Information

Personal information is defined as being any information which can be linked to an identified or identifiable individual. It does not include personal information that is encoded or anonymized. Quite simply, if any information can be linked to you, it becomes personal information and we therefore take great care when collecting and processing such information in order to protect the privacy of our visitors and/or users.

It is to be noted that in certain circumstances, it may not be possible for us to fulfil the requested service should you choose to withhold any personal information.

3.0 Legal requirements

We may be required by law to:
Disclose certain personal information for purposes of law enforcement or national security and store personal information for various periods of time as required and expected by us by law (e.g. for tax related legal purposes, compliance with governmental and/or local authorities requirements, as well as the performance of other legitimate and/or necessary obligations).

4.0 The Data Protection Act & GDPR and control of your personal information

Magri Cycles processes personal data as defined in the GDPR which was brought into force in May 25th 2018 and transposed in local law. We therefore consider that we have a legal duty to respect and protect any personal information we collect from you and we will abide by such duty. We take all safeguards necessary to prevent unauthorised access and we do not pass on your details collected from you as a visitor and/or user, to any third party unless you give us your consent to do so.

This ensures, amongst other things, that the data we hold about you, which is obtained as provided above, shall be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date and not retained for longer than is necessary.

As a visitor and/or user, you may exercise your right to access the above-mentioned data held about you. Therefore, if you have any queries in relation to this data, if any, held by us, please contact the date controller.

The data controller of this website is Magri Cycles whose office is situated at Geronimo Abos Street, IKL 1020 Iklin, Malta.

Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held, as provided above. In any case if you consider that certain information about you is inaccurate, irrelevant and/or outdated, you may request rectification of such data. You also have the right to request the blocking or erasure of data. In case you are not satisfied with the outcome of your access request, you may refer a complaint to the Information and Data Protection Commissioner. Visit www.idpc.gov.mt for contact details.

5.0 What personal data do we collect from you?

As a website visitor and/or user, we collect three types of information about you:!

Contact or feedback information;

Web page download information.

In different parts of this website you will have the option to submit personal data (e.g. e-mail address, name, contact number and any additional data in a request). The submission of such data occurs on the basis of a freely chosen, explicit and voluntary option and entails acquisition of the sender’s email address, which is necessary to reply to any request, as well as the acquisition of such additional personal data included.

6.0 What do we do with your personal data?

The information we learn from visitors and/or users helps us personalise and continuously improve your shopping experience at Magri Cycles. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as customer reviews and recommend merchandise which might be of interest to you.

We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Other examples include, but shall not be limited to;

To fulfil your requests for products and services and communicate with you about those requests;
To provide customer service and alert you about product information, including recalls.!
Handle complaints
To help us improve and customize our service offerings, website, and advertising.
To send you information about our products, services, and promotions.
To protect the security or integrity of our website and our business.
With regard to credit qualification and applications.

To accomplish the above purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties.

Forms of Communication used by Magri Cycles may include, but shall not be limited to; Text Messages, Phone Calls and/ or Emails

Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Furthermore, they must process the personal information in accordance with this Privacy Notice and in accordance with GDPR rules and requirements.

The processing of your personal data for the purposes of legitimate interest is carried out pursuant to the provisions of the Data Protection Act (Cap. 586 of the Laws of Malta) and for the pursuit of the legitimate interest of Magri Cycles in carrying out the economic operations indicated therein pursuant to article 6, letter f) of the European Regulation no. 679/2016 on the protection of personal data ("GDPR”), applicable from 25 May 2018, adequately balanced with your interests as the processing takes place within the limits strictly necessary for the execution of these operations.

7.0 IP Addresses and Cookies

During the course of your visits to this website, our website automatically logs your Internet Protocol Address (“IP Address”) which is a unique identifying number automatically assigned to you every time you connect to the internet or, if you use an always-on connection such as broadband or ADSL, when you boot up your computer.

This IP Address contains information regarding the location of your computer on the internet (your country of origin) and the name of your internet service provider. Without such an IP Address, websites would not be able to deliver their content to you as they would not be able to find your computer on the internet.

Your IP Address is grouped up with the other logged IP addresses and is logged in order to provide us with statistics on the geographic location of visitors to our site, how long they stay on our site which are the most viewed pages and for other statistical reasons. Collecting this type of information allows us to administer our site, diagnose any potential server problems, analyse visitor trends and statistics, and generally help us provide you with a better internet experience. IP Addresses are not stored for longer than necessary for the above purposes.

A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser but will not let a website know any personal data about you, such as your name and/or address. These files are then used by websites to identify when users revisit that website.

Our website uses cookies so that we can recognise you when you return and personalise your settings and preferences. Most browsers are initially set up to accept cookies. You can change your browser settings either to notify you when you have received a cookie, or to refuse to accept cookies. Please note that our website may not operate efficiently if you refuse to accept cookies.

8.0 How is your personal data processed?

Your personal data is processed with automated (occasionally manual) means by persons who have been specifically appointed by Magri Cycles and, if necessary, also by data processors, even external, appointed by Magi Cycles itself. Adequate security measures are implemented to prevent the data from being lost, unlawfully and/or inappropriately used, or accessed without authorisation.

9.0 What is the scope of communication and disclosure of your personal data?

Magri Cycles, for the Contractual Purposes referred to in this notice, can communicate your personal data to subjects that perform services functional to the management of its requests, and in particular, but not limitedly, to the following categories of subjects located within the European Union and, within the limits set out in this privacy policy, outside the European Union, (a) providers of assistance services, tax and legal advice, (b) IT service providers, (c) companies of the group to which Magri Cycles belongs, (d) subjects and authorities whose right of access to your personal data is expressly recognized by law, regulations or provisions issued by the competent authorities. Depending on the circumstances, these recipients will process your personal data as data controllers or data processors.

Magri Cycles, for the purposes of legitimate interest referred to in this notice, may communicate your personal data to parties who perform services functional to these purposes and, in particular, but not limitedly, to the following categories of subjects located within the European Union and, within the limits set out in this privacy policy, outside the European Union, to (a) providers of assistance services, tax and legal advice, (b) IT service providers, (c) subject assignee companies or branch of company, potential purchasers of Magri Cycles and companies resulting from possible mergers, demergers or other transformations of Magri Cycles, including within the scope of the activities functional to such operations, and (d) competent authorities. The subjects indicated above may act, as appropriate, as data processors or independent data controllers.

10.0 Will your data be transferred abroad

Your personal data may be freely transferred outside the national territory to countries located in the European Union. Should your personal data be transferred to countries outside the EU this shall occur exclusively in compliance with the appropriate and adequate guarantees for the purpose of the extended transfer in accordance with the applicable legislation provided by means of the Data Protection Act and articles 44, 45 and 46 of the GDPR.

You will have the right to obtain a copy of the data held abroad and to obtain information about the place where such data is stored by expressly requesting Magri Cycles for this information through the contact information as presented below.

The following provisions have become effective as of 25 May 2018, when the GDPR became enforceable.

Data Protection Officer: the appointed Data Protection Officer pursuant to article 37 of the GDPR can be contacted via the means provided at the end of this Notice.
Data retention period: Magri Cycles will process your personal data for the period necessary to satisfy the purposes for which they were collected. In any case, the following retention periods apply to the processing of personal data for the following purposes:
1. the data collected for Contractual Purposes are kept for the entire duration of the period during which the requested service is provided to you and for 10 years immediately following the expiration of this period for any/and all judicial and/or extra-judicial purposes belonging to Magri Cycles and yourself, such as, but not limited to the exercise by Magri Cycles’s rights in court and/or out of court in case of disputes with you.
2. the data collected for Legitimate Interest Purposes are kept for a period of 10 years from the time of collection. Once the above terms have expired, your personal data may be deleted, anonymised and / or aggregated.
Additional rights: You can at any time
1. request the restriction of the processing of your personal data where one of the following applies:
  you contest the accuracy of the personal data, for a period enabling the controller to verify the accuracy of the personal data;
  the processing is unlawful and you oppose to the erasure of the personal data and requests the restriction of their use instead;
2. oppose at any time to the processing of your personal data:
3. request cancellation of personal data concerning you without undue delay;
4. obtain the portability of personal data concerning you;
5. lodge complaints with the appropriate Data Protection Supervisory Authority.

11.0 Contact or Feedback

When you fill the form on the Contact Us or Item Request Info, we use the personal information submitted in the form only to respond to your message. This personal information will not be kept longer than necessary and will be deleted once the feedback requirement is met. In certain instances, if you choose to withhold any personal information it may not be possible for us to contact you back to respond to your query.

12.0 Links to other Websites

Our site has a number of links to other local and international organisations and agencies. In some cases, for the benefit of the visitor and/or user, it may be required that we link to other web sites of other organisations after permission is obtained from them respectively. It is important for you to note that upon linking to another site, you are no longer on our site and you become subject to the privacy policy of the new site.

13.0 Changes to this Privacy Policy

14.0 Contact Us

15.0 Governing Law and Jurisdiction

This Statement shall be governed by and interpreted in accordance with the laws of Malta. By accessing this website, you consent to the exclusive jurisdiction of the courts of Malta in all claims or disputes arising in relation to or in connection with this website and its use and the privacy policy.

References: Regulation (EU) 2016/679 General Data Protection Regulation, and other applicable Data Protection legislation). This privacy policy was last updated on 04.10.21

For more information regarding your data, please contact:

Data Protection Officer: Magri Cycles
support@magricycles.com(Email)
T:+356 27414399